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In a large organization, it happens countless times a day that for example, the accounting department would like to compare an invoice to the related order created by a business department. Or the indexing that follows scanning is done by staff, sometimes with fairly "flexible" logics, thus it may even take minutes to find a particular document among the files. Imagine how much more efficient an organization can be, if these activities are done faster and more accurately by robots!
A digital enterprise can be built without RPA technology, but some degree of automation is certainly required to complete the digital transformation of companies.
An obvious argument for the use of RPA technology though, that the tangible benefits of its organizational impact are exceeding the investments related. These benefits are realized on one hand by the more decent work of co-workers, on the other hand by the increased organizational efficiency leading to improved KPIs pursued by management.