Automated creation of customized information letters with pre-defined messages or attachments that are relevant for the addressee.
Easy-to-manage interface for setting up formatted text blocks, images, attachments and publishing criteria.
Interprets and processes those data of the source systems, that contain relevant information to marketing messages.
Attaches marketing elements predefined by editors to documents, if pre-set criteria are met.
Generation of information letters considering the space available and the specifics of the output channel.
Relevant and customized contents using customer data available in CRM and other systems.
Refined targeting based on every known parameter (e.g. age, place of residence, contract type, turnover, date of contract signing and purchased services).
Information letters may contain news related to business or marketing messages.
The CRM or marketing team can compile, edit, change or delete these contents with ease.
Conditions like, for how long, how frequently content elements should appear in outgoing documents can be defined.
Utilization of regularly sent out documents' surfaces to inform customers.
Creation and management of embedded or paper-based attachments.
Cost efficient solution, if information letters form a part of e.g. account statements.
Turn all of your outgoing documents into captivating information letters without extra costs!
Use the white spaces in your customer documents for conveying business information or marketing messages.
Define text and images for the messages, along with their place in the template.
Sending out information to a large customer base may become a costly exercise if not managed with due care.
Does your customer service want to generate and send out an on-demand document? It would be a pity to miss this opportunity and not update customers on e.g. your current offers.
INNODOX DOCUMENT solutions can make your company's operations more efficient. Interested in details? Complete the form and we will contact you within 48 hours!
Scheduled, mass dispatching of invoices with full automation or prompt generation of one-off invoices for customer service.
Changing contract conditions, phased out and new products – for a service provider, automated contract generation is indispensable for doing business.
Generation and transfer of notification letters, payment notices and legal advice notes, including delivery tracking and the management of e-receipt confirmations.
Automation of the manual work of customer service representatives, speeding up the generation of customized reply letters, digitalization of back office administration.
