Solutions for all business areas
With INNODOX OUTPUT solutions, nearly all organizational units can enjoy the benefits of automated document generation.
Improve the quality of your customer relationships with communications that are based on automated document creation! Cost-efficient generation of customized, business-critical documents and contents via any digital or traditional channel.
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Personalized offers, tailor made information materials
Contracts, attachments, statements
Account statements, one-off orders, confirmations, vouchers, requests
Unique, personalized offers and DM letters
Complaint letters, protocols, reply letters
Contract termination requests, forms
What, to whom, how and via what channel? An effective customer communication management (CCM) solution is indispensable for the successful implementation of any omnichannel strategy. As the driving force behind omnichannel communication, INNODOX OUTPUT always optimizes contents to the specific features of the output concerned, be it a traditional or a digital channel.
You can prepare and edit templates on an online platform in a simple way with drag & drop tools and immediate preview option. No IT expertise is required!
Embedding dynamic marketing messages or business related information updates into documents
Displaying prompt statistics and one-off reports on the dashboard
Postage optimization, automatic document merging/enveloping, centralized creation of on-demand documents
Scheduled, mass dispatching of invoices with full automation or prompt generation of one-off invoices for customer service.
Changing contract conditions, phased out and new products – for a service provider, automated contract generation is indispensable for doing business.
Generation and transfer of notification letters, payment notices and legal advice notes, including delivery tracking and the management of e-receipt confirmations.
Automated creation of customized information letters with pre-defined messages or attachments that are relevant for the addressee.
Automation of the manual work of customer service representatives, speeding up the generation of customized reply letters, digitalization of back office administration.
Having the policy and claims document in a digital format is making it possible to communicate in an interactive way with the customer, for example via My Pages. The customer can also communicate with us, being sure the documents are stored in a secure way, and deleted the day no longer relevant. The solution provided by Innodox made these processes way more simple both for us and for the customer. Linda Sundbaum, Chef IT-System
One of the most important assets of Uniqa is the satisfaction of our customers. For this, we need to make our processes as efficient as possible. Innodox's flexible and tailored solutions provide competent assistance in this regard.