Solutions for all business areas
With INNODOX OUTPUT solutions, nearly all organizational units can enjoy the benefits of automated document generation.
Improve the quality of your customer relationships with communications that are based on automated document creation! Cost-efficient generation of customized, business-critical documents and contents via any digital or traditional channel.
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Personalized offers, tailor made information materials
Contracts, attachments, statements
Account statements, one-off orders, confirmations, vouchers, requests
Unique, personalized offers and DM letters
Complaint letters, protocols, reply letters
Contract termination requests, forms
What, to whom, how and via what channel? An effective customer communication management (CCM) solution is indispensable for the successful implementation of any omnichannel strategy. As the driving force behind omnichannel communication, INNODOX OUTPUT always optimizes contents to the specific features of the output concerned, be it a traditional or a digital channel.
Template management without coding
You can prepare and edit templates on an online platform in a simple way with drag & drop tools and immediate preview option. No IT expertise is required!
Personalized marketing messages
Embedding dynamic marketing messages or business related information updates into documents
Displaying prompt statistics and one-off reports on the dashboard
Cost and time efficiency
Postage optimization, automatic document merging/enveloping, centralized creation of on-demand documents
With INNODOX OUTPUT, you can automate the creation of any document consisting of structured data: e.g. invoices, annual settlement reports, notification letters, contracts, information letters, customer service reply letters, proforma invoices, annual financial statements or payment orders. Below we present the most frequently applied solutions.
Scheduled, mass dispatching of invoices with full automation or prompt generation of one-off invoices for customer service.
Predictable processing time, high availability
Quality assurance supported by artificial intelligence
Cost optimization by default
Changing contract conditions, phased out and new products – for a service provider, automated contract generation is indispensable for doing business.
Centralized Template Manager
From compilation to archiving
Well known, familiar user interface
Generation of payment notice letters
Generation and transfer of notification letters, payment notices and legal advice notes, including delivery tracking and the management of e-receipt confirmations.
Management of industry-specific notification processes
Automated management of notification levels
Data-driven creation of registered or receipt-confirmed mails
Automated management of E-receipt confirmations
Generation of customer service reply letters
Automation of the manual work of customer service representatives, speeding up the generation of customized reply letters, digitalization of back office administration.
Quicker administration, more inquires answered
Less room for errors
Simple approval and authentication
Generation of information letters
Automated creation of customized information letters with pre-defined messages or attachments that are relevant for the addressee.
Refinable targeting using several criteria
Inserting graphics and relevant text sections
White space management, attachment management
Having the policy and claims document in a digital format is making it possible to communicate in an interactive way with the customer, for example via My Pages. The customer can also communicate with us, being sure the documents are stored in a secure way, and deleted the day no longer relevant. The solution provided by Innodox made these processes way more simple both for us and for the customer. Linda Sundbaum, Chef IT-System
One of the most important assets of Uniqa is the satisfaction of our customers. For this, we need to make our processes as efficient as possible. Innodox's flexible and tailored solutions provide competent assistance in this regard.
INNODOX CONNECT is an integration platform that effortlessly connects different applications. The platform comes with a user-friendly user interface option. No matter what IT environment you work with, INNODOX CONNECT enables the fast and easy implementation of our solutions.