INNODOX ZRT. INFORMATION SECURITY POLICY
Information is a critically important element of the successful business operation and activities of INNODOX Zrt., including its availability, integrity, and confidentiality. In order to ensure the confidential handling of business information, the continuous availability of IT infrastructure and databases supporting operations, data compliance, the confidential handling of personal data, as well as the systematic and reliable fulfillment of legal and customer requirements, we operate an information security management system in accordance with the ISO/IEC 27001:2022 standard and are committed to its continuous maintenance and improvement. During the operation of the system:
our data and information protection measures are based on risk assessment.
We design and operate solutions proportionate to the identified risks.
We consider the human factor to be critical from a security perspective; therefore, we ensure that all employees and subcontractor partners are aware of the risks related to their activities, their role in mitigating these risks, and that they perform their responsibilities accordingly.
We have established and operate a strict access control system within our IT environment and ensure protection against external intrusions and viruses.
We continuously monitor the operation and effectiveness of our information security system, as well as incidents, and use this information to define development objectives.
We have regulated the activities and processes that ensure the maintenance and improvement of information security.
In our risk management plan, we annually define measures related to the development of the information security system.
The Company’s management makes its decisions in line with the above and expects all employees to support the defined objectives.
We regularly review the environmental impacts of our activities and assess how significant adverse impacts can be reduced.
INNODOX ZRT. QUALITY ASSURANCE POLICY
The goal of our Company is to ensure that the quality of our services meets market demands, thereby maintaining and strengthening our market position. We achieve this through customer-oriented, project-based operations, professional execution, the gradual expansion of our customer base, the delivery of the highest possible quality services, and the long-term retention of our clients’ satisfaction and trust.
The Company has implemented and operates a quality management system in accordance with the ISO 9001 standard, which supports the proper delivery of its services, compliance with applicable legal and other external requirements, and the continuous improvement of satisfaction primarily for its clients, but also for all relevant stakeholders.
In order to ensure appropriate quality, the Company:
shapes its product portfolio in line with international trends,
Offering modern business solutions designed along the most advanced logical and technological approaches, with appropriate functionality, providing efficient, reliable, and easy-to-use support for various business processes; in line with the slogan “Simple works.”
Develops supporting services for the use of its products.
Ensures that its pricing policy and product range contribute to economically efficient operations.
Establishes, maintains, and continuously improves a management system compliant with ISO 9001, the consistent operation of which ensures compliance with customer, legal, and standard requirements and increases customer satisfaction.
Enforces its quality expectations towards subcontractors involved in fulfilling customer requirements.
Takes measures to ensure that the necessary material and human resources, background, and working conditions for quality work are available in a cost-effective manner.
Continuously trains its employees in accordance with requirements and promotes quality-conscious and professionally high-standard work through training and internal communication.
Creates and maintains a team-based organizational culture in which employees are involved in understanding requirements, fact-based decision-making, and can effectively utilize their capabilities.
Company leaders reinforce, through personal example, accountability for decisions, transparent communication, continuous learning, and stakeholder involvement in operations.
organizes its development activities on a project basis, where a chain of goal-oriented activities ensures the proper outcome and clarifies responsibility for results.
